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Infinitus Automations

Legal

Data Deletion

Last updated: 12 November 2026

You can ask us to delete personal data we hold about you. This page explains how.

What data may be held

If you messaged a business that uses Infinitus Automations on WhatsApp, Instagram or Facebook, we may hold your name or profile identifier, phone number, message history, consent records, and booking records for that business. See the Privacy Policy for details.

How to request deletion

  1. Email vjs.sreenivas@gmail.com with the subject "Data deletion request".
  2. Include the phone number or Instagram/Facebook name you used, and the name of the business you contacted, if you know it.
  3. If you are a business customer of ours, send the request from the email on your account.

You can also ask the business you messaged. They can erase your data directly from their dashboard.

Verifying your request

We may ask you to confirm the details above, for example by replying from the same phone number, so we do not delete or disclose the wrong person's data.

What happens next

  • We confirm receipt and aim to complete the request within 30 days.
  • We erase your name, phone number, email, notes, channel identifiers and consent records, and replace your messages with a placeholder. Follow-ups stop and queued messages are cancelled.
  • If you had opted out of messages, we keep only the minimum entry needed to make sure you are never messaged again.
  • We tell you when it is complete.
Please note: sending an email starts the process, it does not delete data instantly. Deleted data cannot be recovered. Some records, such as booking or payment entries a business needs for its accounts, may be kept without personal details. Data in encrypted backups is removed when those backups are replaced. Messages already delivered to you by WhatsApp, Instagram or Facebook remain on your own device and in Meta's systems, which Meta controls.

Removing our app from your Facebook or Instagram account

You can remove Infinitus Automations from your account's connected apps in Facebook or Instagram settings. You can also email us and we will delete the data received through that connection.

Contact

vjs.sreenivas@gmail.com