Intelligent business automation
Every enquiry deserves a next step.
We build and manage automation that replies to leads, qualifies prospects, moves bookings forward and handles follow-ups, so opportunities never get left behind.
What happens behind it
Watch one enquiry find its next step.
A customer messages your WhatsApp. The reply goes out, the lead is qualified, a booking is requested and a reminder is scheduled. Select any step to see what it does.
Hi, I'd like to book a trial.
Illustrative example. Select a step to see what it does.
Live demo
Now you take over. Reply to the customer.
The enquiry is answered and the lead is created before anyone on your team lifts a finger. When the conversation needs a person, you step in with the context already there. Try it on the right.
- Message captured from WhatsApp
- First reply sent in seconds
- Lead created with the details
- Handed to your team, with context
A simulated chat with canned replies. Nothing is sent or stored anywhere.
Hi, do you offer trial sessions?
Yes, we do. Which day suits you?Auto
Saturday afternoon.
Noted. Our team will confirm your slot shortly.Auto
Where enquiries get lost
A late reply is a lost customer.
Slow responses, missed follow-ups and scattered tools stop interested people from booking. Infinitus turns them into one workflow.
- Late replies
- Enquiries get an instant first reply on supported channels, at any hour.
- Forgotten follow-ups
- Reminders and follow-ups go out on schedule, with consent and opt-outs respected.
- Repetitive questions
- Plans, timings and FAQs are answered for you. Your team steps in when it matters.
- No clear picture
- One dashboard shows enquiries, bookings, follow-ups and conversions.
How it works
From first enquiry to final conversion.
01
Capture & Respond
An enquiry arrives from a supported channel. The system replies using your business rules and information.
02
Qualify & Book
A few useful questions capture the lead. Trials, visits, calls or appointments get arranged.
03
Follow Up & Convert
Reminders and follow-ups keep the conversation going while the dashboard tracks the outcome.
The product
Powerful automation. Complete visibility.
Conversations
Automated replies, with your team one click away.
Customers get an instant answer from your own plans, timings and FAQs. Anyone on your team can take over a chat at any moment.
Handover
See exactly who needs a person, and why.
When the assistant cannot answer, or someone asks for a person, the chat is flagged with the reason so nothing waits.
Results
Know what happens to every enquiry.
Track enquiries received, bookings, follow-ups and conversions, and see which sources bring real customers.
On your phone
Run it from anywhere.
The same workspace, designed for the phone. Reply to chats, see what needs attention and check results between sessions or site visits.
Swipe to see more
All screens show sample data, not real customers.
Solutions
Automation built around your business.
More than software. We set it up, manage it with you and adapt it as you grow.
Custom-built
Adapted to your processes.
Set up for you
We configure and deploy it.
Managed with you
Monitoring and support, as agreed.
Ready to grow
Room to adapt as you change.
Lead response
Reply to enquiries using your own business information.
Sales funnel
Qualify prospects and move leads through stages.
Trial & appointment booking
Trials, consultations, property visits and appointments.
Follow-ups & reminders
Confirmations and reminders that respect messaging rules.
Social media automation
Instagram and Facebook comment and message workflows, where eligible.
Custom workflows
Integrations built around your internal processes.
Industries
One system. Built around your business.
The same automation, set up around how your business takes enquiries and bookings. Pick an industry to see the journey.
From late-night enquiry to trial session.
Answer membership enquiries at any hour, book trial sessions and remind people before they visit, so your team can focus on training.
- Enquiry
- Trial booked
- Reminder
- Follow-up
CustomerHi, I'd like to book a trial.
Book a demo for gyms & fitnessAlso adaptable for Dental clinics, Premium salons, Aesthetic clinics, Education consultancies, Other service businesses.
Trust
Built for real business operations.
- Platform integration
- Built on the WhatsApp Business Platform and Meta’s Instagram and Messenger APIs, for supported channels.
- Responsible messaging
- Consent, approved templates and opt-outs are built into the workflow.
- Access controls
- Role-based permissions, optional two-factor sign-in and an audit log.
- Data handling
- Tokens are encrypted at rest. Personal data can be exported or erased on request.
Read the Privacy Policy and the data deletion process.
FAQ
Questions, answered.
What does Infinitus Automations do?
We design, set up and manage automation that replies to enquiries, collects lead details, books appointments and sends follow-ups, so your team spends less time on repetitive work and fewer opportunities are missed.
Can it work with my existing WhatsApp Business setup?
Often yes, but it depends on how your account is configured. The number must be connected to the WhatsApp Business Platform, and we check this with you during onboarding.
Is the automation customised for my business?
Yes. Plans, timings, questions, templates and follow-ups are set up around your business, and custom workflows can be built depending on the agreed scope.
Will I need technical knowledge?
No. We handle the technical setup and connection. You provide your business details and use a simple dashboard for conversations and leads.
Is there a trial?
New businesses can start with a free 2-week trial. Get in touch and we will walk you through it.
What happens after the system is installed?
We onboard your team, monitor the system and provide maintenance and support under the scope we agree with you.
Ready to turn more enquiries into customers?
Let's look at where enquiries get lost in your business today.